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Delivery

**CHRISTMAS 2024 DELIVERY CUT-OFFS**

Our office in Hockley will be closing for the Christmas period at 16.00, Friday 20th December and will not re-open until 08.00, Thursday 2nd January.

Please note the following last despatch dates for pre Christmas delivery:

  • Next Working Day Delivery – Friday 20th December (on orders received by 12 noon)
  • 3-5 Day Delivery – Wednesday 18th December (on orders received by 12 noon). We will continue to despatch orders up until the 20th December but cannot guarantee pre-Christmas delivery on orders received after the 18th.
  • Collection – Friday 20th December. This is the last date that orders can be collected from our premises. Last collection will be 15.00 hours.
  • Non mainland UK Destinations (including N.Ireland) – Thursday 12th December. We will continue to despatch orders up until the 20th December but cannot guarantee pre-Christmas delivery on orders received after the 12th.

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Our Delivery Options

Due to the vast array of different products on Heico-Direct our delivery charges are based on the weight of your order and the delivery service selected.

We offer a full range of delivery options to our mainland UK customers:

  • Standard Delivery – 3-5 business days from date of order
  • Next Working Day Delivery – on orders received by 12.00pm Monday – Friday
  • Next Working Day delivery by 12.00pm – on orders received by 12.00pm Monday – Friday
  • Saturday Special Delivery – on orders received by 12.00pm
  • 2 Working Days – option for more remote areas of the UK that take slightly longer to reach.
  • Collection – You can collect your order from our premises free of charge (all orders must be collected within a specific time frame, this will be confirmed once we receive your order)

Mainland UK delivery is by Royal Mail 2nd Class Recorded Post or DHL depending on option requested and weight of your order.

Our charges are based around the Postcode Zones used by our parcel courier, DHL Parcel UK, which can be seen by clicking on this link: dhl-postcode-zone-maps-eng-wal-0222

To determine exactly how much your carriage charges will be, simply add your required products into the basket and then enter your post code in our ‘Calculate Shipping’ tool to view your delivery options and costs.

As a guide most mainland UK addresses (those in Zones A and B on the DHL map) are as follows:

 

Standard Delivery – 3-5 business days

Up to 1kg = £6.09+VAT

Up to 2kg = £7.09+VAT

Up to 30kg = £7.30+VAT

 

Next Working Day Delivery

Up to 1kg = £8.25+VAT

Up to 2kg = £9.10+VAT

Up to 30kg = £9.55+VAT

 

Delivery Charges for orders weighing in excess of 30kg can be found by using the ‘Calculate Shipping’ tool in your basket.

Addresses in DHL Post Code zones C and D (including N. Ireland) will incur different charges as they include areas that are classed as more ‘remote’ and so can take longer to reach. Again, by using the ‘Calculate Shipping’ tool in the basket you can quickly and easily see the delivery options available and the costs.

 

Please note that our carriers cannot leave parcels in safe places as all shipments require a signature upon delivery. For shipments via DHL you will receive email notifications from DHL regarding the status of your delivery. These emails will provide options for changing the delivery if you know you will not be in. With shipments sent via Royal Mail, if you are not in at the time of attempted delivery the postman will leave a card with details of how to arrange collection locally or re-arrange delivery.

 

Delivery for Air Compressor orders is FREE OF CHARGE to mainland UK, but a carriage charge will apply to any other items ordered with a compressor. For Compressor Kits the Compressor element of the kit is supplied FREE OF CHARGE DELIVERY to mainland UK addresses but the staple gun, hose and coupling will be dispatched separately and will incur a carriage charge, this will be confirmed in your basket. We do not accept Compressor orders from outside the mainland UK.

 

Our Adhesives range cannot be shipped outside the UK. We also cannot ship to N.Ireland, Jersey, Guernsey, Shetland Isles, Orkney, Isle of Man, Isle of Mull, The Hebrides, Isle of Skye, Summer Isles, Isles of Scilly and also UK post codes PA81-82, PA87-88, PA20, PA41-49, PA60-61 & PA76-78. Adhesives can only be sent via DHL at the higher rate and not via Royal Mail.

 

We offer delivery to a number of European destinations via the DHL Economy Select service. A list of countries and transit times can be found below. By adding your address details in the ‘Calculate Shipping’ tool in the basket you can see delivery charges for your country:

Country                      Transit Time*

Austria                         3 days

Belgium                       2 days

Bulgaria                       4 days

Croatia                         4 days

Czech Republic           3 days

Denmark                      3 days

Estonia                         4 days

Finland                         4 days

France                           2 days

Germany                       2 days

Gibraltar                       5 days

Greece                           7 days

Hungary                        3 days

Ireland                           2 days

Italy                                3 days

Latvia                             4 days

Lithuania                       4 days

Luxembourg                 2 days

Netherlands                  2 days

Poland                            3 days

Portugal                         3 days

Romania                        5 days

Slovakia                         4 days

Slovenia                         3 days

Spain (mainland)**     3 days

Sweden                           3 days

 

*This is a typical transit time for the destination from the date of dispatch from our premises, not the date we receive your order.

** The carriage rates on this site for Spain are for the mainland only. If we receive an order for any of the Spanish Islands, we will contact you with details of any additional carriage charges that are applicable.  Customers can decide not to accept these additional charges and we will of course cancel the order and provide a full refund if this is the case.

Orders received from countries within the EU will be contacted to request details of relevant EORI numbers for customs purposes. Customers in Northern Ireland will also be contacted for details of relevant XI EORI details.

We can offer delivery to worldwide destinations outside of the above stated areas, if your country does not come up as a delivery option in checkout, please contact us direct with your requirements and we will confirm carriage costs.

Please note that any shipments to destinations outside of mainland UK may be liable to local customs duties and taxes.  It is the responsibility of the buyer to pay any charges and taxes due and you will be contacted by the courier to clear any such payments. Heico-Direct accept no responsibility for these costs and they are not included within the price of your order.

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